Clear Choice Payment SolutionsClear Choice

Why 99.999% Uptime Matters — and How Clear Choice Keeps Your Payments Running

By Victor Gardner, Jr.
November 3, 20253 min read
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UptimePayment ReliabilityBusiness ContinuityPayment ProcessingATM Services
Why 99.999% Uptime Matters — and How Clear Choice Keeps Your Payments Running

When it comes to payments, downtime isn't just inconvenient — it's expensive.

Every minute your ATM, kiosk, or POS terminal goes offline, you're losing transactions, customers, and trust. That's why uptime is more than a metric at Clear Choice — it's a mission.


The Real Cost of Downtime

Whether you operate a busy retail location or manage a fleet of ATMs, reliability is everything. Even short interruptions can:

  • Delay customer checkouts and create frustration at the point of sale
  • Trigger chargebacks and disputes when transactions fail mid-process
  • Damage your reputation as customers lose confidence in your systems
  • Add hours of manual reconciliation later as you sort through incomplete transactions

Our systems are designed to keep your business moving — and your customers happy — no matter what.


What Does 99.999% Uptime Really Mean?

Let's do the math.

"Five nines" equals less than five minutes of downtime per year. That's the gold standard for mission-critical networks — and it's what Clear Choice delivers through our robust infrastructure, redundant data centers, and continuous monitoring.

It's not luck; it's engineering.

Downtime per Year

99%3.65 days
99.9%8.67 hours
99.999%5.26 minutes

✓ Clear Choice delivers 99.999%


Built for Business Continuity

Our uptime promise is powered by Switch Commerce, our parent company and processing backbone. Together, we maintain a secure, redundant environment that ensures every transaction runs smoothly, from the moment it's initiated to the moment it settles.

That means:

  • Real-time alerts and system health checks that catch issues before they impact your business
  • Continuous server replication across multiple regions for seamless failover
  • Rapid-failover technology that keeps you online, even when others aren't

We monitor our systems 24/7/365 so you don't have to.


Why It Matters to You

When your payment systems stay up, your profits do too.

Clear Choice helps you:

  • Serve more customers without interruption
  • Earn more transactions with reliable processing
  • Maintain full confidence that your network is working as hard as you are

Because in this business, reliability isn't optional — it's everything.


Clear Choice Payment Solutions is a Switch Commerce company, bringing together industry-leading uptime, intelligent monitoring, and white-glove support to deliver Payments Without Limits.

Ready to experience the difference that true reliability makes? Book a free demo or contact our team today.