Why 99.999% Uptime Matters — and How Clear Choice Keeps Your Payments Running

When it comes to payments, downtime isn't just inconvenient — it's expensive.
Every minute your ATM, kiosk, or POS terminal goes offline, you're losing transactions, customers, and trust. That's why uptime is more than a metric at Clear Choice — it's a mission.
The Real Cost of Downtime
Whether you operate a busy retail location or manage a fleet of ATMs, reliability is everything. Even short interruptions can:
- Delay customer checkouts and create frustration at the point of sale
- Trigger chargebacks and disputes when transactions fail mid-process
- Damage your reputation as customers lose confidence in your systems
- Add hours of manual reconciliation later as you sort through incomplete transactions
Our systems are designed to keep your business moving — and your customers happy — no matter what.
What Does 99.999% Uptime Really Mean?
Let's do the math.
"Five nines" equals less than five minutes of downtime per year. That's the gold standard for mission-critical networks — and it's what Clear Choice delivers through our robust infrastructure, redundant data centers, and continuous monitoring.
It's not luck; it's engineering.
Downtime per Year
✓ Clear Choice delivers 99.999%
Built for Business Continuity
Our uptime promise is powered by Switch Commerce, our parent company and processing backbone. Together, we maintain a secure, redundant environment that ensures every transaction runs smoothly, from the moment it's initiated to the moment it settles.
That means:
- Real-time alerts and system health checks that catch issues before they impact your business
- Continuous server replication across multiple regions for seamless failover
- Rapid-failover technology that keeps you online, even when others aren't
We monitor our systems 24/7/365 so you don't have to.
Why It Matters to You
When your payment systems stay up, your profits do too.
Clear Choice helps you:
- Serve more customers without interruption
- Earn more transactions with reliable processing
- Maintain full confidence that your network is working as hard as you are
Because in this business, reliability isn't optional — it's everything.
Clear Choice Payment Solutions is a Switch Commerce company, bringing together industry-leading uptime, intelligent monitoring, and white-glove support to deliver Payments Without Limits.
Ready to experience the difference that true reliability makes? Book a free demo or contact our team today.